MoonShadow and Moonlight

Once your order has been placed, you will receive an order confirmation via email. As soon as your order ships, we will send you tracking information so you can monitor its progress.

Not at this time.

The manufacturer recommends the following:

• For a relaxed fit:  Order 1 size up
• For a loose fit:  Order 2 sizes up
• For an oversize fit:  Order 3 sizes up

Please use the Size Chart on each product to ensure you are ordering the correct size.

A good way to understand the size chart is to lay your favorite shirt at home flat and measure armpit to armpit and compare the measurement to the size chart in the photos.

For our T-Shirts, Sweatshirts, Tank Tops, and Hoodies

PLEASE WASH BEFORE WEARING. A pre-treatment is added during the printing process and your item needs to be washed before wearing so that it doesn't fade in the sun or run if it is raining.

-Machine wash: cold (max 30C or 90F) with like colors
-Wash the item inside out to protect the print
-Do not bleach
-Dryer:  Tumble Air dry and hang up
-Iron: Steam or dry-low heat, inside out and not directly over print
-Do not dryclean

We believe you deserve the best—no scratchy, stiff, or low-quality tees here. Our shirts are made using top-tier brands like Comfort Colors, Bella + Canvas, Rabbit Skins (Infant/Toddlers), and Gildan, chosen based on the style and fit.

Every piece is soft, comfortable, and made to last—just like your favorite memories. Don’t forget to check out our Washing & Care Instructions before wearing!

Please note that, due to variations amongst computer monitors, actual colors may vary slightly from what appears on your screen.

Additionally, all the physical accessories and decor that you see in the photos are not included.

Direct to Garment (DTG) printing is used.

• DTG produces sharp, detailed, and vibrant full-color prints.
• The ink soaks into the fabric, making the print feel soft and comfortable to wear, unlike screen printing which can create a stiffer feel. 
• With proper care, DTG prints can be quite durable and long-lasting. 
• DTG printing can be used on a variety of fabrics, including cotton.
• Eco-Friendly: DTG printing typically uses water-based inks, which are considered more environmentally friendly than solvent-based inks used in other printing methods. 

If you have any further questions, please contact us through our contact form.

Thank you for supporting our small business.

Because each item is made to order just for you, any cancellations or modifications must be made within 12 hours of order. Production begins shortly after your order is received to ensure timely delivery. Thank you for understanding and supporting our made-to-order process.

Returns and Exchanges: 

Non-Personalized Items:  We want you to love your purchase.  If something isn't quite right, we offer refunds or exchanges within 14 days of delivery. The item must be new and not worn.  Simply contact us via our contact form for an authorization number and we will walk you through the process.

Personalized Items:  Personalized items are made to order.  Unfortunately, we are not able to accept returns or exchanges for these items.  However, we can offer a discount for a new purchase to correct the issue.  Please ensure you are choosing the correct color and size, and double check your personalization before submitting your order. 

NOTE: If there is a defect or something wrong with the printing of your item, please snap a photo and contact us immediately.  We will work with you to resolve the issue.